Outsourcing is a sure bet for financial services in 2023
Think Customers
SEPTEMBER 21, 2022
This is a question posed to two of TTEC’s banking and insurance experts —Group Vice President Kristen Hein and Vice President JoVanna Dukes during a recent LinkedIn LIVE webinar. Staffing issues are the biggest issue affecting many firms’ ability to provide quality customer experience, both Hein and Dukes agree. A cycle is created.
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