5 Things Brands Need to Know About the Gen Z Customer Experience (and Employee Experience)
InMoment XI
FEBRUARY 3, 2022
We’ve spent a lot of time on the InMoment blog discussing the importance of a seamless experience. It doesn’t matter what channel or touchpoint, your customers and employees should have a sense of consistency every time they interact with your brand. Tip #3: Social Media Influencers Have Significant Reach.
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