Why Customer Success-Powered Growth Starts With Executive Buy-in
AskNicely
SEPTEMBER 25, 2018
The Case for Executive Buy-in For an Advanced NPS Program. Growth-savvy customer success experts agree that creating a customer-first culture begins and ends with executive buy-in. And as we discussed in an earlier blog , an advanced NPS program doubles your likelihood to achieve both 100%+ growth and net-negative churn.
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