InMoment XI

OCTOBER 3, 2024

Guest Retention Strategies Guest retention is critical for businesses in the hospitality industry, such as hotels, restaurants, and entertainment venues. Working to improve the guest experience and encouraging them to return can lead to increased revenue, positive online reviews, and valuable word-of-mouth marketing.

Customer Retention 195

Customer Retention Strategy Guest Experience Loyalty Programs 195

Comm100

AUGUST 23, 2018

This year, the company was ranked the most valuable brand in the world , with an estimated brand value of about 150.81 Chatbots can also be used to automate tasks such as appointment booking, order taking, content distribution, and countless industry-specific operations. billion U.S. Source: Statista.

Exceptional Customer Service 104

Exceptional Customer Service Customer Service Chatbots Hotels 104

BirdEye

FEBRUARY 18, 2025

The right hospitality digital marketing approach, whether through engaging social media marketing, personalized email campaigns, or exceptional guest experiences, can turn a one-time visitor into a loyal customer. It involves strategies like online advertising, branding, loyalty programs, and direct guest engagement.

Hotels 84

Hotels Hospitality Strategy Marketing 84