BirdEye

JANUARY 11, 2023

Social media is a daily part of our lives, but many companies still have questions about it. These are just a few of the social media questions that businesses are asking. In this blog post, we’ll answer 25 of the most important social media questions. Social media questions: The how?

Social Media 98

Social Media Multi-Channel Advertising Video 98

InMoment XI

MARCH 27, 2024

A well-crafted automotive reputation management strategy is essential for any auto brand looking to build trust, foster customer loyalty, and thrive in a competitive market environment. brands must recognize that the ability to manage their digital channels and digital reputation is a crucial success factor.

Automotive 195

Automotive Management Social Media Feedback 195

InMoment XI

FEBRUARY 29, 2024

Promote Your Content Locally Share your content on local social media channels, community forums, and neighborhood groups to increase its visibility within the community. Consider sponsoring local events or community initiatives that align with your brand values and target audience to increase exposure for your content.

Tips 195

Tips Strategy Case Study Social Media 195

BirdEye

APRIL 15, 2025

A few well-placed blog posts, instructional videos, or social media series can outshine a big-budget ad that says nothing. But you do need to show up often, especially on the social media platforms where your audience already spends time. Use your blog, emails, and social media to spark conversation and invite feedback.

Marketing 52

Marketing Social Media Multi-Channel Brands 52

ProProfs Chat

JULY 30, 2021

If your customers are not familiar with your brand values or your offerings, they will be hesitant to purchase your products. Hence, having a positive brand image makes it easy to sell your new products. (b) Related Read: Top 10 Strategies for Building Brand Loyalty. Brand Perception Case Studies.

Brands 111

Brands Net Promoter Score Social Media e-support 111

Russel Lolacher

JUNE 15, 2021

There are some great brains out there that break all this down into case studies and tactics that leaders can really use to better serve their customers. Employees feel less connection and belief in the corporate vision/mission = diminished brand value. All good and necessary. But what about serving employees?

Employee Experience 128

Employee Experience Customer Experience Customer Service Customer Journeys 128

ProProfs Chat

JUNE 22, 2018

A case study example: In 1981, Xerox was trying to figure out why one of its new copiers was perceived as “overly complex.” Customers now are more apt to use social media when they have a good/bad experience, which can make or break a company’s image with a single post! Cecilia Hugony. Christopher Brooks.

Customer Experience 108

Customer Experience Customer Service How To Leadership 108