Brand Values Competitive Advantage Customer Satisfaction ROI 
Stella Connect
JANUARY 4, 2022
“[I]f you care about customer experience. then customer service training is not optional. It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Adam Toporek , Customers That Stick. . It is not an extra.
Stella Connect
APRIL 17, 2018
“[I]f you care about customer experience. then customer service training is not optional. It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Adam Toporek , Customers That Stick. It is not an extra. Emphasize hands-on learning.
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Stella Connect
APRIL 17, 2018
“[I]f you care about customer experience. then customer service training is not optional. It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Adam Toporek , Customers That Stick. It is not an extra. Emphasize hands-on learning.
CustomerSuccessBox
NOVEMBER 24, 2021
Retaining customers Improving your brand’s reputation Customer Advocacy Competitive advantage Converting potential customers into real customers. These reasons give a glimpse of why creating and proving customer value is extremely important. ROI of Customer Value.
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