Lumoa

FEBRUARY 9, 2023

Purposeful Leadership: Leaders operate consistently with a clear set of values. Compelling Brand Values: Brand promises drive how the organization treats customers. Customer Service Gamification Customer service gamification is a customer experience strategy used to enhance customer engagement and customer loyalty.

Net Promoter Score 417

Net Promoter Score Customer Journeys Customer Experience Omni-Channel 417

ProProfs Chat

SEPTEMBER 9, 2020

Connect With Customers at Deeper Level. Such loyalty program ideas help your customers feel like they belong to a place and that a brand values them. Connect With Customers at Deeper Level. Value-based Program. The essence of this program is to build a reward system that connects with the customer’s values.

Loyalty Programs 96

Loyalty Programs Loyalty Net Promoter Score Gamification 96

Confirmit

MARCH 12, 2019

This year there was a lot of emphasis on engaging with customers across both B2B and B2C markets, including gamification, brand value, social media and more. Claire’s mantra was “Connect, don’t collect” I’m pretty sure that won’t be the last time we hear that from her this year!

Gamification 56

Gamification B2C Social Media B2B 56

BirdEye

MARCH 29, 2024

The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before. There are many features you can leverage to share your brand’s story with your followers via Stories. And a brand introduction on Instagram stories can definitely do that. We’ve got you covered.

Social Media 109

Social Media Video Guidelines Sales 109

Stella Connect

JANUARY 4, 2022

You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease. At Stella Connect, we believe the best and most effective coaching is coaching that is based on context. Align customer service training with brand values and goals. Put things in context.

Customer Service Training 97

Customer Service Training Training Tips Customer Service 97

CSM Magazine

FEBRUARY 7, 2023

This is the best way to influence brand perception, win sales, and build longer-term loyalty. Inspire and motivate team members through gamification. Stay true to your brand values. Encourage agents to perfect a compelling storyboard that makes your offering stand out from the crowd, whatever the channel.

Self Service 52

Self Service Customer Experience Gamification Analytics 52

Stella Connect

APRIL 17, 2018

You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease. Align customer service training with brand values and goals. If brand guidelines seem arbitrary, it will be harder to get your agents’ buy-in. Incorporate customer feedback into training.

Customer Service Training 62

Customer Service Training Training Tips Customer Service 62