ProProfs Chat

DECEMBER 22, 2019

This customer-focused exceptional service approach will not only maximize customer satisfaction and convert them into long-term loyal customers but will also enhance your business’s brand value.

Customer Service 101

Customer Service How To Social Media Customer Retention 101

InteractionMetrics

MARCH 27, 2025

Tiered Rewards: Customers earn status as they make more purchases. Airlines and hotels use this strategy all the time. Surprise Rewards: Unexpected gifts, discounts, or bonuses create memorable experiences that customers can’t wait to take advantage of. As their status increases, they unlock increasingly valuable perks.

Customer Retention 52

Customer Retention Strategy How To Net Promoter Score 52

ProProfs Chat

JANUARY 30, 2020

“Your most unhappy customers are your greatest source of learning.” — Bill Gates. Elaborating on this maxim, I would also like to add that unhappy customers can ruin the brand value in minutes. It takes less than a minute for an angry customer to post their bitter experiences online. Source: Gallup ) Tweet this.

Customer Engagement 136

Customer Engagement Engagement Social Media Customers 136

Help Scout

MAY 21, 2019

Value propositions are used by every part of your business to help you communicate the value of your product, service, or overall business to your customers effectively. There are several key dimensions to include a value proposition, including: Relevancy — why should your customers care?

Examples 40

Examples Hotels Hospitality Travel 40

Comm100

AUGUST 23, 2018

Get on Board: Consider what your customers need, and how you can meet these needs in your company app. For example, if your customers need simple, on-the-go access to customer care, consider adding mobile live chat to your app (for an example of this, look no further than the GEICO Mobile App ). billion U.S.

Exceptional Customer Service 113

Exceptional Customer Service Customer Service Chatbots Hotels 113