5 Top Customer Service Articles For the Week of May 7, 2018
ShepHyken
MAY 7, 2018
Return policies are very specific to your brand and what you’re looking to accomplish — there is no one-size-fits-all strategy. An easy return policy creates customer confidence and trust in the brand. The Humanoid Touch: How AI is Changing Customer Experience by Deb Miller. My Comment: What drives loyalty?
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