BirdEye

FEBRUARY 28, 2023

With help from a social media professional, your business can maximize its online potential, expand its reach, enhance customer engagement, create brand awareness, and ultimately increase revenue. We’ll also share some tips on how to hire the right candidate. Table of contents What is a social media manager?

Social Media 98

Social Media Management Analytics Strategy 98

Lumoa

MARCH 20, 2018

Actionability is also, as we believe, one of the essential aspects of customer experience management. How to take actions on customer experience? Listen to your customers. Customer Centricity Customer centricity refers to customer-oriented culture in the company. So let’s start!

Net Promoter Score 268

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 268

BirdEye

APRIL 13, 2023

Types of social media ads Social media advertising cost Social media advertising strategy Best social media advertising examples by platform Tips for advertising on social media Frequently asked questions about social media advertising Grow your social media profile with Birdeye What is social media advertising?

Social Media 98

Social Media Advertising Video Fashion 98

ClearAction

FEBRUARY 7, 2016

Customer Experience Articles. Customer experience articles. Tools, techniques, and case studies catalyze your customer experience management success. Peruse ClearAction articles, podcasts and webcasts, and ask how these best practices can be customized to your specific needs.

Customer Experience 48

Customer Experience Customer Centricity Employee Engagement Social Media 48

BirdEye

MARCH 11, 2024

This blog will guide you through selecting, analyzing, and optimizing hashtags to attract your ideal customers. We also share: 42 platform-specific business hashtags you must use to grow exponentially How to create a memorable hashtag strategy Tips to implement to make your hashtags go viral, and many more! Watch the Free Demo Now.

Social Media 72

Social Media Trends Analytics Connections 72

BirdEye

JUNE 16, 2023

So here is a guide on how to get it right and use brand surveys the right way for your business. Table of contents What is branding and brand identity? How do brand surveys help a business? How do you most often interact with our brand (purchasing, following on social media, visiting the website, etc.?)

Survey 98

Survey Brands Strategy Social Media 98

Lumoa

MARCH 20, 2018

Actionability is also, as we believe, one of the essential aspects of customer experience management. How to take actions on customer experience? Listen to your customers. Customer Centricity Customer centricity refers to customer-oriented culture in the company. So let’s start!

Net Promoter Score 150

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 150

BirdEye

OCTOBER 14, 2024

Find and claim all business listings across locations to control the narrative, boosting brand value and improving efficiency. Pro Tip: Did you know that claimed and verified Google Business Profiles lead to 105 average monthly visits to business websites? Transform enterprise listing management with Birdeye today.

Management 52

Management Multi-Channel Brands Tools 52

BirdEye

SEPTEMBER 27, 2024

It empowers your employees to post effectively while protecting your brand from unwanted attention. A detailed social media policy helps businesses moderate how employees talk about their work, workplace, and brand values. You can also include it in the onboarding package for newer employees to avoid misses.

Social Media 52

Social Media Policies Guidelines How To 52

BirdEye

DECEMBER 5, 2023

Engaging with customers online Talking to customers online is more than just replying to comments. It’s about being part of the conversation, understanding customers’ needs, and offering help. Sharing tips and industry insights or joining discussions shows you care. How do you measure reputation?

Brands 110

Brands Management Social Media Analytics 110

BirdEye

MARCH 29, 2024

Related read : 5 social media tips to boost brand awareness Take inspiration from how the Born Good brand utilizes creative images in their stories to captivate and inform their audience. This builds a connection between the audience and the business, strengthening their brand value on the platform.

Social Media 109

Social Media Video Guidelines Feedback 109

BirdEye

OCTOBER 6, 2023

FAQs on reputational risks Improve your online reputation management with Birdeye What is reputational risk? Reputational risk is potential damage to an organization’s image caused by negative publicity, scandals, or crises that can impact revenue, brand value, and stakeholder loyalty.

Strategy 59

Strategy Social Media Airlines Software 59

BirdEye

SEPTEMBER 6, 2023

When businesses take customer feedback and overall brand perception seriously, they significantly improve their conversion rates, brand value, and revenue. On a scale of 1 to 5, how memorable is our brand/company’s messaging or tagline? Table of contents What is a market survey?

Survey 59

Survey Marketing Comparison NPS 59

BirdEye

FEBRUARY 23, 2024

A company’s external communication shapes its public image and brand reputation through press releases, marketing campaigns, customer service, and investor reports. An enterprise can optimize its external communication by aligning it with its brand values, ensuring consistency and authenticity.

Communication 64

Communication Multi-Channel Culture Social Media 64

BirdEye

DECEMBER 5, 2023

Engaging with customers online Talking to customers online is more than just replying to comments. It’s about being part of the conversation, understanding customers’ needs, and offering help. Sharing tips and industry insights or joining discussions shows you care. How do you measure reputation?

Brands 64

Brands Management Social Media Analytics 64

BirdEye

JULY 25, 2023

Social proof plays a significant role in every business’ marketing strategy by: Aiding word of mouth recommendations Encouraging customers to post public recommendations after seeing other customers do it Improving the value of your brand. Boosting brand recognition. One has a 3.5-star

Examples 52

Examples Social Media Effort Score Case Study 52

BirdEye

FEBRUARY 12, 2024

Benefits of location-specific social media The challenges of multi-location social media marketing Multi-location social media tips and best practices Multi-location marketing FAQs Elevate your multi-location social media game with Birdeye What is multi-location social media? Table of contents What is multi-location social media?

Social Media 59

Social Media Multi-Channel Tips Brands 59

Ian Williams

MARCH 19, 2020

Ian: However from your perspective what tips and thoughts can you put forward about what needs to be included within a business case? Christopher: Well, I think it’s probably when we say customer experience, most people think about the delivery of a better experience. Christopher: Yeah. Ian: Oh really?

Leadership 52

Leadership Consulting Financial Video 52