Lumoa

FEBRUARY 9, 2023

Find more sources on how to deal with customer churn here: “ How to Reduce Customer Churn: 6 Helpful Tips to Try ” by Hubspot, “ 6 ways you can improve churn rate and increase revenue ” by Kissmetrics, “ Tips from 32 CX Pros how to reduce customer churn ” by NGData.

Net Promoter Score 417

Net Promoter Score Customer Journeys Customer Experience Omni-Channel 417

Lumoa

MARCH 20, 2018

Find more sources on how to deal with customer churn here: " How to Reduce Customer Churn: 6 Helpful Tips to Try " by Hubspot, " 6 ways you can improve churn rate and increase revenue " by Kissmetrics, " Tips from 32 CX Pros how to reduce customer churn " by NGData. How do I cancel?"

Net Promoter Score 268

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 268

Thematic

JUNE 17, 2024

Paul Stevenson added that delivering customer value often translates to making things easier for customers: "And for me, that's actually making things easier for your customers, whether it's policy process, you know, procedures, how they do things, how they interact with you, making things easier."

ROI 62

ROI Multi-Channel Analysis Customer Centricity 62

Lumoa

MARCH 20, 2018

Find more sources on how to deal with customer churn here: " How to Reduce Customer Churn: 6 Helpful Tips to Try " by Hubspot, " 6 ways you can improve churn rate and increase revenue " by Kissmetrics, " Tips from 32 CX Pros how to reduce customer churn " by NGData. How do I cancel?"

Net Promoter Score 150

Net Promoter Score Customer Journeys Omni-Channel Customer Experience 150

DCX

SEPTEMBER 22, 2024

About Executive MindXchange Events Here are this week’s must-read links: Starbucks' Bold Brew: New CEO Aims to Recaffeinate Brand Experience Selling Experiences. This guide shows how aligning team goals with customer needs drives real business success and gives you practical, no-nonsense tips for making it happen.

Sports 52

Sports Social Media Roadmap Feedback 52

DCX

SEPTEMBER 22, 2024

About Executive MindXchange Events Here are this week’s must-read links: Starbucks' Bold Brew: New CEO Aims to Recaffeinate Brand Experience Selling Experiences. This guide shows how aligning team goals with customer needs drives real business success and gives you practical, no-nonsense tips for making it happen.

Sports 52

Sports Social Media Roadmap Feedback 52