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Purposeful Leadership: Leaders operate consistently with a clear set of values. Compelling BrandValues: Brand promises drive how the organization treats customers. It involves leveraging customer feedback, reviews, videos, and other customer-created content to create an authentic customer experience.
Use the shutter button to click a photo or record a video to share on your Instagram story. Or, you can upload images and videos from your gallery. Hold polls Anything that stands out from the usual photos or videos generates a higher engagement rate on Instagram stories. Click on “Your story” to post the story on Instagram.
Such loyalty program ideas help your customers feel like they belong to a place and that a brandvalues them. Besides that, they also get to enjoy other Amazon services like joining a sale hours before it actually starts or access to Prime videos where they can watch latest shows or movies of their choice. Leverage Gamification.
This is very important to listen to your customer, however, if you listen and don’t respond this can have a negative impact on the brandvalue. Some Industry specifically banking for their key clients recommend doing it personally over the phone, live video chat, or face to face. Surveys via email and SMS work very well.
This year there was a lot of emphasis on engaging with customers across both B2B and B2C markets, including gamification, brandvalue, social media and more. The focus is on personalization and using things like videos and ABM campaigns to boost campaigns. Inevitably, one of the biggest topics of conversation was GDPR.
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