InMoment XI

OCTOBER 3, 2024

Recognizing their loyalty shows that you value their business and encourages account retention. Guest Retention Strategies Guest retention is critical for businesses in the hospitality industry, such as hotels, restaurants, and entertainment venues. Accessed 9/19/2024. Google Cloud. Accessed 9/19/2024. Accessed 9/19/2024.

Customer Retention 195

Customer Retention Strategy Guest Experience Loyalty Programs 195

Comm100

AUGUST 23, 2018

This year, the company was ranked the most valuable brand in the world , with an estimated brand value of about 150.81 In 2018, video customer service is being adopted in industries such as healthcare, travel, and hospitality. billion U.S. Source: Statista. using an Echo in their room.

Exceptional Customer Service 104

Exceptional Customer Service Customer Service Chatbots Hotels 104

BirdEye

FEBRUARY 18, 2025

In a world where travelers have endless options, hospitality marketing is crucial in attracting guests and building lasting relationships. It involves strategies like online advertising, branding, loyalty programs, and direct guest engagement. Here are some of the top hospitality marketing trends to watch: 1.

Hotels 84

Hotels Hospitality Strategy Marketing 84