Brand Values, Guest Experience and Loyalty Programs

How Customer Retention Strategies Can Facilitate Business Growth

InMoment XI

OCTOBER 3, 2024

While these strategies can vary based on your business model or resources available to your customer experience program, these proven strategies can help any organization reduce customer churn and improve customer retention. 79% of consumers say that loyalty programs caused them to purchase from an organization more frequently.

Customer Retention

Customer Retention Strategy Guest Experience Loyalty Programs

5 proven hospitality marketing strategies to boost hotel success

BirdEye

FEBRUARY 18, 2025

In a world where travelers have endless options, hospitality marketing is crucial in attracting guests and building lasting relationships. It involves strategies like online advertising, branding, loyalty programs, and direct guest engagement. Here are a few strategies to help boost engagement and drive bookings.

Hotels

Hotels Hospitality Strategy Marketing

Customer Experience Update

How Customer Retention Strategies Can Facilitate Business Growth

5 proven hospitality marketing strategies to boost hotel success

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