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Tiered Rewards: Customers earn status as they make more purchases. Airlines and hotels use this strategy all the time. Surprise Rewards: Unexpected gifts, discounts, or bonuses create memorable experiences that customers can’t wait to take advantage of. How does exceptional customerservice impact retention?
Offer Exceptional CustomerService According to a Forbes report on “What customers want and expect” 92% of customers say they would stop purchasing from a company after three or fewer poorcustomerservice experiences. Privacy protection : Safeguard customer data and respect their privacy preferences.
Offer Exceptional CustomerService According to a Forbes report on “What customers want and expect” 92% of customers say they would stop purchasing from a company after three or fewer poorcustomerservice experiences. Privacy protection : Safeguard customer data and respect their privacy preferences.
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