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The Four CX Core Competencies (Infographic)

Experience Matters

We’ve created this infographic to showcase the competencies: Purposeful Leadership: Operate consistently with a clear set of values. Compelling Brand Values: Deliver on your brand promises to customers. Hopefully you’ve read our FREE report, The Four CX Core Competencies.

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CX in the C-Suite: Webinar With Mercedes-Benz CEO

Experience Matters

Over the next few years, 26,000 employees will visit the MBUSA plant in Alabama and go through a learning journey that includes driving cars and visiting the company’s brand center. Related: The Untapped Value of Employee Engagement (Infographic) ). CX is about culture, not a veneer.

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Improving Employee Engagement Boosts Customer Experience [Infographic]

Ecrion

Find out for yourself how improving employee engagement boosts customer experience from the infographic below. As the infographic points out, customers wish for excellent service provided within seconds, with a positive and professional attitude. Promote Employee Engagement . If you’re ready to make the change, then contact us today!

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CX for Smarties, A Beginner’s Guide to Customer Experience

Experience Matters

This “ Ultimate CX Infographic ” also provides some of the compelling economics of CX: How Do Organizations Affect CX? To understand how companies create customer experience, you need to understand The Six Laws of CX , which are described below in the short video and infographic. How Do You Build A Customer-Centric Culture?

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Reinforce your brand value with a social media strategy

BirdEye

Examples of engaging posts may include videos, polls, infographics, and discussions. The post Reinforce your brand value with a social media strategy appeared first on Birdeye Customer Experience Management. There are three ways to accomplish this: paid social media, influencer marketing, and earned social media.

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Local SEO: Tips & Strategies to Get Discovered

InMoment XI

Consider sponsoring local events or community initiatives that align with your brand values and target audience to increase exposure for your content. Collaborate with other local businesses or organizations to cross-promote each other’s content and reach a broader audience.

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5 creative ways to digitally interact with customers, increase touchpoints, and track satisfaction levels

ViiBE Blog

InfographicsInfographics are an excellent piece of visual content that helpfully explains, supports, and conveys information to your audience that can help to position you as an expert in your niche. Making infographics simplify complex ideas, while visually engaging your audience.