2014 State of Customer Experience: Who Are UK’s 2014 Leaders And What Can We Learn From Them? (Part 3)
Maz Iqbal
OCTOBER 14, 2014
As promised, I have been looking at what Nunwood has to say about certain brands. And find myself in a position to share with you the table that I have put together: What Does It Take To Be A Customer Experience Excellence Leader? So why is it that so many brands fail to make any meaningful shifts/progress in CX excellence?
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