Brands Conference Online Experience 
Oracle
NOVEMBER 5, 2019
Retail innovation is constantly evolving, from established brands testing new customer experiences to the changing face of service delivery. ShopTalk has emerged as one of the most innovative conferences in the retail space, and 2020 promises to be an exciting agenda tackling big themes. Can high tech be high touch?
TechSee
MARCH 10, 2021
Zoom classrooms, livestream weddings, and GoToMeeting staff conferences have become part and parcel of our everyday lives. With so much more of our lives online, companies are prioritizing the need to deliver engaging, frustration-free online experiences for their customers. Remote assistance is here to stay.
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C Space
MAY 22, 2020
The Brand Move Roundup – May 21, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. The conversations in the fitness space are completely unusual,” said Marden.
Beyond Philosophy
JANUARY 12, 2022
The late Steve Jobs said at a 1997 Apple World Worldwide Developers Conference, “You’ve got to start with the Customer Experience first and work backward towards the technology.” However, customers are changing how they have experiences these days, and organizations that don’t keep up will be left behind.
C Space
MAY 6, 2020
The Brand Move Roundup – May 6, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. Brand Move Roundup – May 6, 2020. Brand Move Roundup – May 5, 2020.
Eptica
APRIL 23, 2020
That’s why the presentation from famed maître d’ and TV personality, Fred Sirieix , at the Institute of Customer Service (ICS)’s Annual Conference in early March, had such broad appeal. And trust is even more important in the online experience, where competitors are only a click away.
Experience Investigators by 360Connext
MAY 20, 2015
Yes, it’s the actual experience you have as a customer with a particular brand or organization. But the definition of a “good” customer experience is based on how you feel after that experience. And that’s why Customer Experience Investigation™ is important if you are a business leader.
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