eglobalis
NOVEMBER 5, 2024
– Laying the Foundation for Social Media and Customer Connection Solis’s first book, Engage! I was exploring the concept of “No Distance” in social media, and initially, it took me time to connect with Solis’s insights. Solis redefined CX as more than a trend, positioning it as central to brand strategy.
ShepHyken
NOVEMBER 18, 2024
This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What is a brand promise? What is the role of branding in enhancing the customer experience? How can businesses define their brand to impact customer relationships meaningfully?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ECXO
NOVEMBER 19, 2024
At its core, the saga teaches us about the importance of connection—both between characters and with the audience. Just as Luke Skywalker’s journey resonates with audiences due to his relatability and growth, brands should strive to create meaningful experiences that resonate deeply with their customers.
eglobalis
NOVEMBER 3, 2024
This alignment strengthens client relationships, enhances brand reputation, and reinforces the company’s position as a trusted partner. AI, automation, and data analytics can optimize processes and provide valuable insights, but genuine CX success hinges on maintaining human connection and empathy.
Advertisement
Co-branded Infographic with Nice: Your Guide to Next-Gen CX Connections. Download today to find stats on customers moving from first gen to next gen digital. See how to meet your customers where they're at with a digital-first strategy.
C3Centricity
NOVEMBER 26, 2024
Many brands today claim to be consumer-first or consumer-led. Why Radical Consumer Centricity Matters As consumers become more informed, connected, and demanding, consumer-first approaches that lack depth lose their appeal. Radical Consumer Centricity changes that.
ECXO
MARCH 12, 2025
Thats exactly why Jungs concept of the unconscious is pure gold for understanding not just why consumers buybut also how they experience brands. Were about to take a deep dive into how Jungs theories can unlock the secret minds of consumers, transform customer experience, and help brands build deeper emotional connections.
Speaker: Aja Bradley Kemp, Founder & Chief Experience Officer at Conversate Collective
In a world where every brand is vying for attention, how do you make your events stand out? ✨ From creative swag strategies to immersive brand experiences, the key lies in fostering real connections that inspire action and leave a lasting impression. Register today!
Advertisement
Your customer experience (CX) is a critical part of your brand. B2B branding isn't just about logos, taglines, or selling products or services; it's about building a relationship with your customer, ensuring effective product support, and creating an all-encompassing solution.
Speaker: Hope Neiman, Chief Marketing Officer of Tillster
However, another under-the-radar resource can be utilized to create a similar degree of connection and drive the same kind of customer loyalty: Digital ordering platforms. With increased visibility into customer behavior, brands become well-equipped to leverage their technology, increase sales, and ensure returning customers.
Speaker: Rhonda Basler, Director of Customer Engagement, Hallmark Business Connections
Brands that connect with customers on a personal, emotional level will be more successful than others. Learn how to humanize your brand by embracing empathy, creativity and compassion to drive real results. Join Rhonda Basler, Marketing Director of Hallmark Business Connections, to make your brand genuine and make it stick.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Enterprise commerce is at an inflection point.
Advertiser: TTEC
Learning objectives: Create genuine connections through channels consumers prefer. Check out this quick read to discover strategies to make your brand stand out and go beyond customer expectations. Discover three ways to improve business outcomes by deploying messaging and AI to meet these expectations.
Speaker: Lauren Feehrer, President and Founder of LoyaltyCraft Consulting
Genuine connections between brands and consumers happen when empathetic team members are enabled with effective conversational messaging technology. To remain competitive in the next normal, we must examine how at the heart of digital transformation is consumer connection.
Advertiser: Vanilla Forums
Will these unprecedented times expedite the rise of branded communities? These challenges have pushed organizations to seek digital solutions to remain relevant and connect with their customers online. What can organizations do to ensure their business remains relevant? This year's Community Predictions has all the answers!
Expert insights. Personalized for you.
471 
Let's personalize your content