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Understanding “The Great Resignation” and Brands’ Own Role in Creating It

InMoment XI

Despite what all the debate over The Great Resignation might imply, though, there is in fact a hierarchy of causes and events that we can definitively track to what we’re seeing in the job market right now. In fact, much of the narrative is that many companies have insufficiently invested in employee support resources.

Brands 370
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Beyond Profit: The Ascendancy of Brand Purpose in B2B

ECXO

Fotocomposicion ECXO(1) Article source: The Rising Tide of Brand Purpose in B2B [link] There’s an old adage in customer experience. Business customers care about what your brand stands for. Brand purpose should be the driving force behind everything you do. Few brands have paid as much attention to it as it requires.

B2B 360
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May the Customer Experience (CX) Force be with you!

ECXO

At its core, the saga teaches us about the importance of connection—both between characters and with the audience. Just as Luke Skywalker’s journey resonates with audiences due to his relatability and growth, brands should strive to create meaningful experiences that resonate deeply with their customers.

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Calabrio – one brand, one future for CX Intelligence

Calabrio

As an exciting new era commences as part of Calabrio, Olle Düring celebrates the upcoming journey with Customer Experience (CX) Intelligence and opportunities to connect with the fully blended brand. Therefore, on January 13 we will completely unite under the Calabrio brand. One company, one brand, one website.

Brands 221
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The European Customer Experience Organization – Upcoming Events, Research, and Activities for You

ECXO

The European Customer Experience Organization – Upcoming Events, Research, and Activities for You. Read in the zoom connection. Subscribe to the Open Access CX Professional Business Network hand for this fantastic event. Do you want more events with partners or sponsored? How are you? Become a member: [link].

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CX Titans: Samsung & Apple’s Rivalry and Collaboration for Excellence

eglobalis

Both brands have set benchmarks in innovation, design, and customer experience (CX), often drawing comparisons. Despite their rivalry, there is an underlying synergy in their approaches, where each brand’s strengths and weaknesses drive the other to improve. Apple: Apple’s brand loyalty is legendary.

e-support 445
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Lessons From Leaders At Brands Where CX Is Working

Storyminers

It’s in the form of a dozen interviews with company leaders whose brands are excelling at the customer experience. Digital engagement ideas and tools allow Clorox to connect with customers in fresh and personalized ways. Russell Wager’s approach is to create advocates (at events, in their vehicles, etc.)

Brands 350