Optimove

SEPTEMBER 16, 2024

lottery brands to stay competitive. Implement gamification and loyalty programs for deeper player engagement. However, in Europe, lotteries have taken a more innovative and customer-centric approach, driven by regulatory differences, diverse player bases, and a digital-first strategy. In markets like the U.K.,

Gamification 52

Gamification Marketing Loyalty Programs Social Media 52

Alida

APRIL 5, 2017

Enter: The kings of customer-centric service, interaction and engagement—retail brands. By following examples set by successful retail brands, health care providers can devise new ways to better engage current patient populations and expand their reach to new demographics.

Retail 154

Retail Customer Base Strategy Rewards Programs 154

SurveySensum

JULY 19, 2023

According to a new Forbes Insights and Arm Treasure Data survey of more than 1000 customers worldwide, 74% of customers said they are likely to buy from brands based on experience alone. This statistic emphasizes the critical role that retail customer experience plays in customer loyalty, brand advocacy, and business growth.

Retail 40

Retail Examples Customer Experience Social Media 40

Bold360

JULY 13, 2017

Multichannel and omnichannel might be this decade’s buzzwords, but that doesn’t mean they aren’t also essential to success for both your business and customers. In the simplest terms, let’s look at the differences between the two, and the brands to follow when it comes to making a success of your own business strategy.

Omni-Channel 56

Omni-Channel Multi-Channel Advertising Social Media 56