BirdEye

APRIL 11, 2023

Strategies might include social media, product and service offerings, or branding. However, its key function is to evaluate your range of products to determine which to invest more heavily in, which to maintain, and which to eliminate completely from your catalog. Otherwise, your analysis will be too broad.

Examples 85

Examples Strategy Analysis ROI 85

BirdEye

MARCH 10, 2023

Your social media checklist to get started How to do a social media audit in 7 steps Download a free social media template Social media audit examples Frequently asked questions about a social media audit Audit social media campaigns with Birdeye What is a social media audit? Table of contents What is a social media audit?

Social Media 75

Social Media Metrics Return on Investment Ecommerce 75

BirdEye

NOVEMBER 21, 2022

Social media analytics is the process of analyzing data from social media platforms like Facebook, LinkedIn, and Instagram in order to better understand your followers and how they interact with your brand. Social listening analytics is the process of tracking and monitoring what is being said about a brand or product on social media.

Social Media 81

Social Media Analytics Multi-Channel Metrics 81

BirdEye

MARCH 24, 2023

It can also help an organization identify the products and markets with a better return on investment and identify which deals to go after first. Customer preferences and expectations keep changing, and a great development strategy can help your brand keep pace. Build a strong customer referral program.

Return on Investment 77

Return on Investment Social Media Sales Metrics 77

BirdEye

FEBRUARY 21, 2023

90% of people with a social media account use social networks to communicate with brands and businesses. Free Guide] The ultimate guide to social media marketing for businesses Download Now The most popular social media platforms today When choosing a social media platform for your business, there are many things to consider.

Social Media 76

Social Media Management Multi-Channel Analytics 76

Responsetek

MAY 8, 2018

Customer Experience Management (CEM) is a methodology of measuring business performance based on the voice of the customer at all touch points in order to drive continuous customer-focused improvements. What does the backbone of a good brand reputation look like? YOUR ‘MOMENTS OF TRUTH’ WITH CUSTOMERS.

CEM 40

CEM Strategy Insurance Abandon Rate 40

BirdEye

DECEMBER 29, 2022

Channel reporting Return on Investment (ROI) metrics 12. These metrics can range from engagement rate to measuring your audience’s sentiment toward your posts and brand. For instance, if one of your goals is to increase brand awareness, you’ll want to make sure you are tracking metrics like reach and engagement rate.

Social Media 91

Social Media Metrics Net Promoter Score Effort Score 91