5 Top Customer Service Articles for the Week of August 7, 2017
ShepHyken
AUGUST 7, 2017
How Brands Can Use Social Listening to Improve the Customer Experience by Smadar Landau. Social Media Explorer) Social media listening is one of the most important b2b trends that businesses, especially the ecommerce space, has seen in recent years. No doubt that social media is about interaction.
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