Optimove

JULY 8, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: AI-orchestrated gamification combines the dynamic management of customer interactions with game-design elements to enhance user engagement.

Gamification 64

Gamification Multi-Channel Sports Social Media 64

Optimove

JULY 8, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: AI-journey orchestrated gamification combines the dynamic management of customer interactions with game-design elements to enhance user engagement.

Gamification 59

Gamification Multi-Channel Sports CRM 59

Optimove

DECEMBER 18, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: This blog delivers nine actionable insights for marketing executives at LATAM iGaming on leveraging data-driven marketing strategies to scale and compete effectively. Guide to Advanced Customer Segmentation Download Now >> 1.

Gamification 64

Gamification Sports Loyalty Programs Omni-Channel 64

Optimove

AUGUST 12, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: The “Goldilocks Zone” is just right — ensuring that players are neither bored with too-easy tasks nor frustrated by tasks that are too hard. This ideal balance, the Goldilocks Zone, is crucial for successful gamification.

Gamification 52

Gamification Engagement Sports Multi-Channel 52

Optimove

DECEMBER 17, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: Q4, or the fourth quarter of the financial year, is crunch time. 4 – Gamify the Festive Fun Bring the fun holiday spirit alive with AI-Orchestrated Gamification , to make every interaction even more enjoyable and rewarding.

Gamification 52

Gamification Sports Multi-Channel Loyalty 52

Optimove

DECEMBER 3, 2024

Elevate Web Marketing with Real-time Web Push Download Now Why it Matters: In-play sports betting is transforming the industry, offering huge revenue potential. Check out our AI-Orchestrated Gamification Solution and stay tuned for more updates! Key takeaways: In-play betting market projected to hit $70.73

Sports 52

Sports Gamification How To Tips 52

Optimove

FEBRUARY 12, 2025

Discover the latest email strategies to grab the attention of your customers Download Now Why It Matters: The holiday season is critical for retailers as it often brings a surge in sales driven by new and one-time shoppers. Brands can foster loyalty and drive repeat purchases by personalizing messages, recommendations, and incentives.

Customer Retention 52

Customer Retention Strategy Loyalty Programs eBook 52

Optimove

MARCH 3, 2025

Re-engage your churned customers with this guide Download Now Why it Matters: With players having an abundance of options, iGaming operators must find ways to keep players engaged and active in the long run. Download Now 10. Explore the proven strategies below to increase engagement, loyalty, and retention.

Strategy 52

Strategy Gamification Loyalty Innovation 52

DCX

DECEMBER 29, 2024

billion wearable tech superstar, has cracked the code on gamification. The big takeaway: Gamification works because it makes the boring stuff fun. When you consider how you make customers feel—or whether your brand aligns with their values—you're engaging with philosophical principles. What’s wrong with NPS?

NPS 52

NPS Gamification Effort Score Customer Centricity 52

Optimove

SEPTEMBER 22, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: This post explores our Partner Ecosystem and CRM Lightning Talks at SBC Summit Lisbon. Captain Up: Uses AI to offer gamification technologies that enhance player engagement and retention through personalized rewards.

CRM 59

CRM Gamification ROI Loyalty 59

Optimove

SEPTEMBER 16, 2024

Up your mobile marketing game with this guide Download Now Why it Matters: Understanding how European lotteries leverage digital strategies and personalization is crucial for U.S. lottery brands to stay competitive. Implement gamification and loyalty programs for deeper player engagement. In markets like the U.K.,

Gamification 52

Gamification Marketing Loyalty Programs Social Media 52

Influitive

JUNE 2, 2015

Our IT customers love the gamification aspects in our hub,” said Angela. When you give advocates fun things to do, they’ll spend more time engaging with your program and your brand. Discover how advocate marketers are building brand awareness through third-party reviews. Download the study now. Stand back.

B2B 72

B2B Tips Gamification Study 72

Optimove

SEPTEMBER 3, 2024

Discover the latest email strategies to grab the attention of your customers Download Now Why It Matters: With stricter requirements from mailbox providers, marketers must now demonstrate agility, both technically and creatively, to maintain inbox placement and drive engagement.

eBook 52

eBook Gamification Policies Guidelines 52

Comm100

SEPTEMBER 22, 2016

Starbucks is able to succeed as a global brand, operating in over 23,000 locations worldwide, because of their keen focus on the customer experience. How to Revolutionize Customer Employee Engagement with Big Data and Gamification by Rajat Paharia. Free Download] Live Chat Scripts to Make Stellar Agents. Download Now.

Customer Service 100

Customer Service Case Study Gamification Culture 100

CSM Magazine

APRIL 15, 2021

Here, he kickstarts the road to recovery with three tips on how to turn your agents into brand ambassadors. Turn Contact Centre Representatives Into Brand Ambassadors. Make the brand story an intrinsic part of the New Joiner process then reinforce the message by weaving it into regular group communications and virtual team-meets.

Gamification 52

Gamification eBook Multi-Channel Brands 52

CSM Magazine

NOVEMBER 3, 2022

Recent research shows consumers believe there is a direct correlation between contact centres and brand loyalty. According to 88% of contact centre managers, brand perception also directly influences overall company revenue. An astonishing 60% of consumers have switched brands due to negative contact centre experiences.

Loyalty 52

Loyalty Brands Self Service e-support 52

Lithium

MAY 7, 2024

Based on the growing pressure on brands to use their time and budget more effectively — in other words, to do more with less — it’s likely you face the challenge of pinpointing where to focus your resources to avoid diminishing returns. After you request a download, the downloaded file remains available for 24 hours.

Self Service 52

Self Service Social Media Gamification Customer Care 52

inSided

OCTOBER 2, 2019

This user-generated content is also ideal for hitting Google's organic search criteria—meaning you can easily drive a lot of traffic to your community— download our eBook for more info. Download 5 rules for Customer Success in the age of self-service. What’s more?

Self Service 67

Self Service Customer Success B2B Knowledge Base 67

ShepHyken

DECEMBER 5, 2022

3 Ways to Build Fierce Brand Loyalty by Sue Bevan Baggott and Jennifer Scheehle. In this guide nine operations leaders share their stories of transformation, and the positive impact gamification has had on their business. Download the guide and start your EX transformation journey today! Fast Company) In the past year, 47.8

Customer Service 73

Customer Service Hospitality e-support eBook 73

ChurnZero

APRIL 8, 2020

After all, whether you like to admit it or not, customers tend to trust their peers much more than your brand. They are the lifeblood of your brand. Engage customers with rewards, badges, and gamification features. Before we go any further, what exactly is customer advocacy? In English?! t wears that never gave them the con?dence

Customer Journeys 81

Customer Journeys Roadmap Gamification Course 81

CSM Magazine

DECEMBER 12, 2019

Decision trees have many applications, from analyzing brand expansion opportunities to resource allocation for a product’s marketing campaign. All you have to do is download a forex demo account and start making transactions. Gamification in the Decision-Making Process.

Training 52

Training Tools Gamification Strategy 52

Optimove

APRIL 2, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Euro 2024, June 14th to July 14th, 2024, in Germany, represents a major opportunity for brands to attract and retain new players. How to prevent churn and reactivate customer Download Now >> 2.

Gamification 59

Gamification Sports Engagement Strategy 59

CSM Magazine

MAY 22, 2024

Advancements in Contact Center Workforce Optimization—Global” is available for download here: [link] Zenarate’s AI Coach is the industry’s first full lifecycle agent development platform powered by AI skill-based simulation training and continuous upskilling. For more information, visit www.zenarate.com.

Contact Center 52

Contact Center Report Gamification Healthcare 52

ShepHyken

FEBRUARY 18, 2024

In addition, there are several descriptions of programs from rockstar brands you will recognize. These are companies who also have significant brand loyalty. I haven’t seen an article about “gamification” in quite some time. It’s actually a summary of a special report, which you’ll have to download.

Customer Service 65

Customer Service Net Promoter Score Loyalty Programs Gamification 65

Optimove

MARCH 14, 2024

See the difference control groups make in this guide Download Now Why it Matters: With past major sporting events yielding double the revenue compared to the off-season, the Euro 2024 is a marketer’s golden ticket to success and presents a significant opportunity for operators worldwide.

Tips 52

Tips Marketing Sports Gamification 52

SurveySparrow

JANUARY 12, 2022

Customization: Custom branding, custom variables, question and answer logic, answer scoring. Data: Shareable reports, Analytics and results dashboard, Integrations with Slack, Sheets, data downloads. Key Features: Gamification: Presenter-led and self-paced live lessons, team competitions, replays, flashcards, power-ups. .

Gamification 52

Gamification Analytics Video Survey 52

Hallmark Business Connections

FEBRUARY 4, 2021

In fact, it sells so well that most brands rely on a proprietary combination of traditional “salesy” advertising and more creative, education-focused pieces. How many times do you receive an offer to download a whitepaper, read an intriguing article, or watch an exclusive behind-the-scenes video, for instance? Content marketing sells.

Marketing 58

Marketing Advertising Gamification Infographics 58

DCX

JUNE 11, 2024

Listen to any webpage or selected text instantly, download for offline listening, and enjoy narrated articles on the go. Strategy #1: Gamify Customer Engagement The Power of Gamification Wouldn't it be awesome if engaging with your brand was as addictive as playing Candy Crush? That's what gamification can do for you.

Strategy 52

Strategy Gamification Case Study Innovation 52

CSM Magazine

JANUARY 25, 2023

Build a team of brand guardians —as consumers continue to tighten their belts, competition is fiercer than ever and contact centres need to engage more intimately with customers to influence brand perception, win sales and build longer-term loyalty. Calabrio is a trusted ally to leading brands.

Self Service 52

Self Service Gamification Analytics Tips 52

CSM Magazine

FEBRUARY 7, 2023

Jim Davies explores 5 brand- and money-saving customer experience (CX) options. Disgruntled customers, just like elephants, remembered how poorly they were treated and voiced their dissatisfaction by disregarding previous brand loyalty and swapping to a competitor. Inspire and motivate team members through gamification.

Self Service 52

Self Service Customer Experience Gamification Analytics 52

Currency Alliance

JUNE 19, 2019

Really, for those relatively few brands achieving impressive levels of customer engagement, it’s breath-taking how fast the industry has progressed in such a short time. Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards.

Loyalty 49

Loyalty Loyalty Programs Gamification Airlines 49

SurveySensum

OCTOBER 12, 2023

Dedicated CX experts analyze feedback and offer insights to boost your sales and retention Guarantees 2-hour SLA Support Survey results can be downloaded in multiple formats like PDFs, Excel, or CSV. Best Features The platform uses gamification to enhance user experience Track important metrics like NPS, CSAT, CES , and many more.

Comparison 52

Comparison Knowledge Base Gamification NPS 52

Bold360

JULY 13, 2017

In the simplest terms, let’s look at the differences between the two, and the brands to follow when it comes to making a success of your own business strategy. A business might use each channel differently, but there needs to be brand recognition throughout. Multichannel: • Literally means ‘many channels’.

Omni-Channel 56

Omni-Channel Multi-Channel Advertising Social Media 56

Influitive

NOVEMBER 26, 2015

and “Will people really like the gamification aspect that much?”. Download your FREE eBook now. You’ll also get to network with other advocate marketers and share ideas for growing your brand. Some questions were as simple as “ What is advocate marketing ?” Set clear goals. Visit the VIP Community.

Gamification 40

Gamification eBook Case Study B2B 40

SurveySparrow

JULY 5, 2022

If you are going to make it difficult for your customers to download your app from the play store or add items to the cart, they might even leave you for a competitor. Whether you accept it or not, your customer is going to have an experience with your brand. It uses gamification to keep people hooked to the app.

Gamification 52

Gamification User Experience Travel Apparel 52

DCX

SEPTEMBER 15, 2024

Download the Free Guide The Future is Prevention Neko Health , a Swedish startup founded in 2018, is on a mission to transform healthcare from reactive to proactive through advanced technology and preventive measures. Brand consistency : Keeping brand experiences consistent across traditional and metaverse platforms is key.

e-support 52

e-support Healthcare Customer Journeys Roadmap 52

DCX

SEPTEMBER 15, 2024

Download the Free Guide The Future is Prevention Neko Health , a Swedish startup founded in 2018, is on a mission to transform healthcare from reactive to proactive through advanced technology and preventive measures. Brand consistency : Keeping brand experiences consistent across traditional and metaverse platforms is key.

e-support 52

e-support Healthcare Customer Journeys Roadmap 52