InMoment XI
FEBRUARY 12, 2025
Over 75% of customers trust online reviews if they’re positive, they’re more than likely to improve potential customers’ perception of your brand and increase traffic to your physical locations. Here are some tips to guide you. Positive reviews are one of the most powerful tools in your arsenal.
ECXO
MAY 15, 2023
So let’s dive into what MadTech is, why it’s important, how we got here and three tips you can use to get ready for marketing in a world driven by MadTech. Here are three tips to make that strategy a success. Complete control enhances trust between brands and consumers and improves engagement and business metrics.
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Retently
NOVEMBER 27, 2024
With the industry growing at lightning speed, brands face a golden opportunity to scale like never before – but it’s not as simple as setting up a website and waiting for sales to roll in. In this article, we’ll walk you through the most effective, data-driven ecommerce growth strategies that are helping brands of all sizes crush their goals.
InMoment XI
APRIL 11, 2022
If you weren’t yet online, it didn’t take long for brands to adapt when brick and mortar businesses across Asia Pacific were forced to shut down in 2020 and 2021. . It’s not been easy for e-commerce brands. So what can these brands do to get ahead of customer expectations? Tip #1: Rethink the Digital Customer Journey.
Speaker: Natasha Husein, Product Marketing Manager, Clever
Whether it’s via email, within your product, or through another channel, strong branding and marketing efforts are what attract customers to your program, help you build advocacy among your customer base, and drive future growth. Tips and tricks for branding your customer education. Can't make it?
InMoment XI
MAY 3, 2022
Insurance brands have a unique set of challenges to overcome in order to find the valuable customer experience (CX) data they need to improve experiences. Insurance customers are buying into a long-term relationship, which means building brand trust is extremely important to keep customer retention rates high.
C3Centricity
DECEMBER 10, 2024
Each trend signals a shift in consumer priorities, urging brands to adopt innovative approaches to thrive. McKinsey ) Over 90% of consumers are more likely to shop with brands that provide relevant offers and recommendations. Consumers seek brands that can make the digital experience feel human, immediate, and relevant.
Speaker: Hillary Curran, Head of Customer Experience, Guru
The digital communication experiences you provide your customers can have a make-or-break impact on their opinions of your product and services, as well as your brand. Tips for empowering your team to crush the end-to-end customer communication experience. May 2nd, 2019 11:00AM PST, 2:00PM EST, 7:00PM GMT
Speaker: Vicki Brackett, Author and COO of Sinousia
To provide a better customer experience, build brand loyalty and increase your revenue and bottom line, keeping your employees engaged is critical. Tips to reduce absenteeism – almost immediately. The most important asset of any call center are the employees. This can be hard to do. Motivate and engage employees to buy into your goals.
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