Inbenta

JANUARY 30, 2020

The tourism industry, an ever-changing sector. The face of tourism has evolved a lot in the past decades. As a consequence, the tourism industry needs to shift the way they engage with visitors and customers and travel companies need to keep seeking new ways to improve customer journey and make travel more convenient.

Tourism 121

Tourism Chatbots Self Service Industry 121

SurveySensum

DECEMBER 24, 2024

Limited Customization Capabilities Users have reported that the customization options are limited when it comes to designing branded surveys to include logos, brand design elements, etc. All you need to do is select the template, add your branding and you are good to go! . * Source: G2 review, Oct 02, 2024 5.

Multi-Channel 52

Multi-Channel NPS Survey Analysis 52

Comm100

FEBRUARY 6, 2018

Business Seeks PR Software to Monitor Brand Across All Media. Perhaps a generic CRM tool doesn’t fit the needs of your brand, or perhaps you want more advanced features specifically suited for your company without having to pay for extra add-ons. Travel and Tourism. Business Seeks Powerful Email Marketing Automation Tool.

Software 143

Software Customer Engagement Engagement Omni-Channel 143

Think Customers

JULY 29, 2022

Customer intent is defined as the reason or purpose behind a customer’s actions or behavior towards a brand. And inquiries about loyalty rewards were common across nearly all industries — retail, public sector, automotive and manufacturing, travel and tourism, insurance, finance.

Data 59

Data Apparel Automotive Tourism 59

Inbenta

JUNE 30, 2021

Tourism, hospitality, and leisure companies have been extremely touched by the Covid pandemic, with thousands of canceled flights, hotel bookings, and more. Especially in Covid and post-Covid times where face-to-face support is less preferred by customers, chats have become a new and easy-to-use channel to reach brands and companies. .

Chatbots 105

Chatbots Examples Self Service Insurance 105

SurveySparrow

FEBRUARY 18, 2024

Better User Experience: Businesses want tools that are easy to use and have good support. Branded Surveys: Customize survey themes, fonts, and logos to match your brand’s identity. White-Labeling : Present surveys under your brand name by removing SurveySparrow branding. You’ll never be bored.

Multi-Channel 52

Multi-Channel CRM Tourism e-support 52

SurveySparrow

MARCH 5, 2024

Customer Loyalty: Identify how likely customers recommend your brand to their friends and families using NPS gauge charts. Hospitality: With people getting more excited about travel, tourism, and trying new foods, the hospitality industry is growing rapidly.

Industry 52

Industry Net Promoter Score Hospitality Healthcare 52