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3 Ways to Use Slack to Improve Your Phone Support Efforts

Talkdesk

Beyond simply facilitating intra-office communications, Slack has evolved into a powerful tool for increasing employee productivity, improving overall collaboration and unifying disparate business tools and systems. Slack modernizes traditional (and sometimes ineffective) call center features. Here’s how: 1.

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Video: Turning Your Contact Center Into A Profit Center

RapportBoost

Mitel is the global market leader in business communications and with our cloud, enterprise and next-gen collaboration applications. Mitel is the only company that wakes up every day to exclusively focus on helping customers take their communication from where they are today to where they expect them to be, thanks a lot Mitel.

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Understanding and Embracing Neurodiversity in the Workplace with Doug Rabold

Russel Lolacher

And it’s nice that it’s, I mean, I love it, that’s your experience, but how dependent is it on a culture that will listen to their stuff in order for experiences like that to be able to happen? Culture is a huge component of that. Doug Rabold. Yeah, absolutely. Disruption is exactly the opposite.