5 Phone Greeting Types and Tips to Maximize Your Call Center Experience
NICE inContact
APRIL 8, 2019
Greeting customers. Before we get started with the how, what, and why, let’s take a step back… Ask yourself, what is your sole purpose in your contact center? To make your customer happy? But what if you can’t, what if you are past service levels, and the calls are just rolling in? To drive revenue?
Let's personalize your content