5 Phone Greeting Types and Tips to Maximize Your Call Center Experience
NICE inContact
APRIL 8, 2019
Greeting customers. Before we get started with the how, what, and why, let’s take a step back… Ask yourself, what is your sole purpose in your contact center? To make your customer happy? how long is their wait – honesty is the best policy), and help them quickly! To drive revenue? Let’s get started. . Think again!
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