Video: Turning Your Contact Center Into A Profit Center
RapportBoost
NOVEMBER 5, 2018
At RapportBoost, we changed the outcomes of chat conversations for brands, like Jenny Craig , we supercharge agents with technology and we are not a bot or a chat platform, we are a chat analytics company, we found that that most important metrics for contact centers are those that measure the quality of the conversation and are specific to chat.
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