Call Center Solutions Chatbots Insurance Self Service 
TechSee
JUNE 25, 2019
Customer-facing AI technologies are especially relevant to assisting in customer identification, call classification/routing, chatbots and predictive personalization. Agents representing financial institutions or insurance companies can use biometrics to quickly authenticate customers while minimizing the risk of fraud.
TechSee
FEBRUARY 12, 2018
An increasing number of customers are demanding self-service options. Virtual customer assistants – also known as advanced chatbots – provide fast and human-like customer service at first contact. The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable.
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TechSee
FEBRUARY 12, 2018
An increasing number of customers are demanding self-service options. Virtual customer assistants – also known as advanced chatbots – provide fast and human-like customer service at first contact. The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable.
TechSee
AUGUST 28, 2018
AI can be highly effective in assisted service mode – to route customer inquiries, help agents interpret inputs, and assist the agent with decision support tools – or in self-service mode – where the customers interact exclusively with bots that are able to guide them to self-resolution – or even a hybrid of the two.
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