6 tips to improve your IT support
ViiBE Blog
APRIL 26, 2021
Customer satisfaction should be the number one goal of your contact center. Half of the consumers surveyed by Zendesk said that just one bad experience would drive them to a competitor, and 80% will defect after multiple bad experiences. These days, customer support has moved beyond mere call centers to omnichannel contact centers.
Let's personalize your content