Stella Connect

JULY 11, 2017

In the right environment, and with the right tools and training, every agent can become a brand superhero and create customers for life. These two call center solutions will help your team and your customer relationships flourish. Turn Your Agents Into Brand Experts.

Call Center Solutions 40

Call Center Solutions Call Center Policies Training 40

NobelBiz

JANUARY 16, 2024

By utilizing the expertise and skills of the agents, businesses can effectively nurture strong customer relationships and foster exceptional customer experiences. Why Are Call Center Campaigns Important? The importance of call center campaigns in the customer-centric era cannot be overstated.

Call Center 52

Call Center Contact Center Contact Center Software Call Recording 52

Kustomer

FEBRUARY 19, 2024

Some of Zendesk’s key features include: a dynamic ticketing system for tracking and prioritizing support requests, a knowledge base for creating self-service content, live chat and messaging capabilities for real-time communication, and a call center solution.

Self Service 52

Self Service Software Knowledge Base Social Media 52

NobelBiz

MARCH 23, 2022

Check our webinar session for contact center decision-makers who are exploring the implementation of omnichannel technology in their organizations. 3 mistakes to avoid when choosing a contact center solution provider 1. Jason Cutter, CEO of Cutter Consulting Group.

Return on Investment 52

Return on Investment Contact Center ROI Measurement 52