Stella Connect

JULY 6, 2017

If your customers and/or service benchmarking data are telling you there’s room for improvement, here are the two of the four call center solutions we recommend. Avoid Being Crushed by Heavy Call Volumes. Volume spikes are a fact of life for call centers. Is your call center QA process moving the needle?

Call Center Solutions 40

Call Center Solutions Call Center Self Service Contact Center 40

NobelBiz

JULY 23, 2024

Related Resource Ebook | 16 Must Have Productivity Tools for your Contact Center 6. Automated Workflows Automation tools integrated into call center software can handle routine tasks such as data entry, follow-up reminders, and call routing.

Call Center 52

Call Center Insurance Omni-Channel Software 52

Magellan Solutions

APRIL 19, 2021

Running your own RSS feed, podcasts, or eBooks. These are the following methods that you can do to strengthen the inbound marketing of your business: Active use of SEO and SEM marketing. Blogging to draw attention to your website. Widespread use of social media (Facebook, Twitter, Instagram) to promote your brand. Why are they Key to Success?

Call Center 52

Call Center Social Media Sales Advertising 52