Call Center Solutions Gamification Report Self Service 
Vonage
JANUARY 20, 2016
With integrated IVR and ACD capabilities, call center software can be used to provide self-service options to callers, along with the ability to be easily connected to an agent. So what should you look for when selecting a CTI adapter and call center solution? Offers real-time reports and dashboards.
TechSee
JUNE 25, 2019
Physical biometric solutions analyze parts of the human body, such as a person’s face, iris or fingerprints, while behavioral biometric solutions analyze other characteristics, such as gait, voice, or interaction with a device. Gamification. Gamification can be an immersive, exciting experience that engages and motivates agents.
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