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Call Center BPO Philippines Software (2021 Features & Pricing)

Magellan Solutions

AUGUST 5, 2021

To manage this call volume , you need phone systems with advanced features like call transferring, group conferencing, voicemail support, and more. Interactive voice response (IVR) . Automated call distribution (ACD) . Customized call queues. Real-time dashboard that monitors ongoing calls. Feature(s).

Call Center 40
Call Center Software CRM e-support 40
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What is CRM integration and why is it useful?

ViiBE Blog

AUGUST 2, 2021

Customer relationship management (CRM) is a broad system of different products and services that enable effective management of customer interactions across an organization. Share on whatsapp. Share on email. It can thus benefit you and your business in many different ways such as: 1.1.

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CRM Call Center e-support Social Media 52
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