Call Center BPO Philippines Software (2021 Features & Pricing)
Magellan Solutions
AUGUST 5, 2021
To manage this call volume , you need phone systems with advanced features like call transferring, group conferencing, voicemail support, and more. Interactive voice response (IVR) . Automated call distribution (ACD) . Customized call queues. Real-time dashboard that monitors ongoing calls. Feature(s).
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