5 Customer Service Tech Trends to Explore at MWC 2018
TechSee
FEBRUARY 12, 2018
Use that workflow to find the best solution to address that use case – whether it’s a chatbot, voice recognition-based VCA, or one that can process visual images. Virtual agent exhibitors at MWC 2018: Nuance. In customer service, blockchain is currently being analyzed for its ability to reinvigorate customer loyalty programs.
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