TechSee

APRIL 3, 2018

Optimove combines predictive customer analytics, AI optimization technologies and a multi-channel campaign execution engine, to help businesses understand post-purchase customer needs and interests from a marketing perspective.

Customer Retention 141

Customer Retention Technology Strategy Analytics 141

TechSee

FEBRUARY 12, 2018

Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. Infinity Mobile is a mobile ecommerce platform.Worth noting is their shopitag solution for mobile popup shops. customer exhibitors at MWC 2018: Verto Analytics.

Trends 84

Trends Customer Service Multi-Channel Self Service 84

TechSee

FEBRUARY 12, 2018

Verto Analytics offers market research and cross-platform measurement services that give brands, publishers, and researchers a multi-dimensional view of the digital consumer. Infinity Mobile is a mobile ecommerce platform.Worth noting is their shopitag solution for mobile popup shops. customer exhibitors at MWC 2018: Verto Analytics.

Trends 84

Trends Customer Service Multi-Channel Self Service 84

Talkdesk

APRIL 18, 2016

Multi-Touch Approach. Effective salespeople reach out and touch their leads repeatedly using a variety of different channels and thoughtful nurture tracks. Leverage our Talkdesk-Salesforce integration to have full call center functionality from within Salesforce. Sort contacts by type and collect data efficiently.

Sales 40

Sales Call Center Multi-Channel Call Center Solutions 40

NobelBiz

SEPTEMBER 6, 2022

How to reduce call center attrition rate? Recruit the right call center agents, improve communication, provide continuous training, use a unified call center solution and more. Read on to find the best strategies to reduce call center agents’ attrition.

Call Center 52

Call Center Contact Center Multi-Channel Training 52

NobelBiz

OCTOBER 30, 2020

Support Omnichannel An excellent approach to unified communications is Omnichannel (not to be confused with Multi-channel ). It boosts agent productivity and ultimately leads to greater call center efficiency. Supporting omnichannel is more than just improving the customer experience.

Call Center 52

Call Center Customer Service Net Promoter Score How To 52

Kustomer

FEBRUARY 19, 2024

is a cloud-based customer support solution designed to enable businesses of all sizes to deliver exceptional customer service. It’s an all-in-one customer support solution that streamlines the process of managing customer queries and issues across various channels, including email, chat, phone, social media, and websites.

Self Service 52

Self Service Software Knowledge Base Social Media 52