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AI Customer Service: Today’s Most Transformative Technologies

TechSee

It is a space where new and improved AI applications are being deployed at a rapid rate to provide omni-channel experiences for both customers and agents. It seems like every company in every industry wants to harness the power of AI to enhance operations and positively impact the lives of their customers.

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Guide To Transformative Omnichannel Contact Center For SMEs

Magellan Solutions

SMEs can take advantage of an omnichannel contact center through this helpful guide. A transformative omnichannel contact center helped various organizations to solve the broken record syndrome. Often, people assume that multichannel customer support and omnichannel contact center are the same thing.