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On-demand Economy Drives Customer Service as a Service – From Home…

TechSee

This on-demand model is revolutionizing commercial behavior and has been rapidly adopted by consumers everywhere, transforming industries such as ground transportation (think Uber or Lyft), travel (think Airbnb), grocery (think InstaCart or GrubHub), and freelance labor (think Upwork or Fiverr).

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AI Customer Service: Today’s Most Transformative Technologies

TechSee

It seems like every company in every industry wants to harness the power of AI to enhance operations and positively impact the lives of their customers.

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What is CRM integration and why is it useful?

ViiBE Blog

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. A CRM integrated call center solution goes beyond just storing and utilizing customer data – it turns call center support into a centralized, cross-functional solution.

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Guide To Transformative Omnichannel Contact Center For SMEs

Magellan Solutions

An omnichannel contact center can reach its optimal performance whenever a new channel is integrated into the system before and not after. A valuable omnichannel outsourcing provider can provide call center solutions that are designed to fit into your business’ ecosystem and not the other way around. .