Kustomer

SEPTEMBER 4, 2023

Truly successful contact center agents require more guidance than just initial onboarding and training. If managers can learn how to train well from the beginning and eventually shift to customer service coaching, then anxiously micromanaging employees can become a failed tactic of the past.

Customer Service 98

Customer Service Training Exercises Feedback 98

Myra Golden

AUGUST 1, 2016

Immediate download of any of Myra’s Training Kits – (Pre-written training scripts, PowerPoint slides, workbooks, handouts and exercises). Instant on-demand access to our library of archived webinars. Learn more about Full Access here.

How To 61

How To Exercises Training Course 61

Myra Golden

AUGUST 1, 2016

Immediate download of any of Myra’s Training Kits – (Pre-written training scripts, PowerPoint slides, workbooks, handouts and exercises). Instant on-demand access to our library of archived webinars. Learn more about Full Access here.

How To 40

How To Exercises Training Course 40

Myra Golden

JULY 29, 2016

How to Talk to Customers: Human relations skills to help your employees deliver a delightful customer experience. Complaint Handling: Learn to handle problems in such a way that you completely restore customer confidence after a service mishap. Customer-facing employees in any industry. Call centers.

Customer Service 53

Customer Service Training Course Customer Service Training 53

Myra Golden

JULY 29, 2016

How to Talk to Customers: Human relations skills to help your employees deliver a delightful customer experience. How to Deliver a Wow Customer Experience: 20 Ideas to Help You WOW customers. Customer-facing employees in any industry. Customer-facing employees in any industry. Call centers.

Customer Service 40

Customer Service Training Customer Service Training Course 40