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3 Industries That Need Multilingual Call Centers

Magellan Solutions

Industries Which Benefit from Multilingual Call Center Services. Call center services are all about providing services tailor-made for every business. Outsourced call centers now offer services from virtual assistants to lead generation, among a few. What are Multilingual Call Center Services?

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Guest Blog: How to Get the Most from Seasonal Customer Service Employees

ShepHyken

For example, Macy’s hired 1,500 employees at customer service call centers and countless more for sales floors across the country, while Target doubled its team dedicated to in-store pickups and curbside services. Yet, seasonal hiring is not unique to retail during the holidays.

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The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. So, here are some of the other factors that SME owners should look for in a call center company. .

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Making Good Use of Travel Outsourcing This Christmas Season

Magellan Solutions

While visiting a new city and learning a new culture can be exciting, planning a trip is a different feat entirely. Due to the recent public health crisis, travel has been mostly restricted, but now that the crisis is being curbed, the tourism industry is gearing up for a comeback.

Travel 52
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Outsource Staff Leasing Services in the Philippines

Magellan Solutions

It’s a culture that values not just results, but the quality of services given. This working culture trickles down to the industries that flourish in the country. Aside from the Filipino’s reputation for stellar service, the Philippines have a distinct culture that trickles down its work ethic. Familiarity in Western Culture.

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Talkdesk Weekly Round-Up #4

Talkdesk

Here at Talkdesk, we make cloud-based call center software designed to facilitate positive customer service interactions to help your business retain and grow your customer base. The article is a reminder that culture is an important consideration when it comes to approaching customers. QUOTE OF THE WEEK. Happy trails!

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Why our clients love outsourced inbound services (And you should, too!)

Magellan Solutions

Having served small to medium-sized enterprises since 2005, we’ve collaborated with companies from industries like travel and tourism to healthcare and consumer electronics. From cost savings to business expansion, the benefits are clearly undeniable. Looking to have outsourced services soon? They save money. We can help, hit us a message.

Tourism 56