5 Top Customer Service Articles of the Week 3-14-2022
ShepHyken
MARCH 14, 2022
My Comment: We kick off this week’s Top Five roundup with a robust article that takes us back to the basics, journey mapping the customer experience. If you haven’t done this exercise before, it’s time. In other words, it’s all of the interaction points the customer experiences. And it’s so simple – even easy!
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