CX Workout - Ideas Blog

OCTOBER 3, 2018

The Most Misunderstood Thing About Customer Experience Design from Joe Wheeler on Vimeo. Thank you so much for joining today’s webinar. My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. Joe is co-author of two books on the subject customer experience.

Customer Experience Design 40

Customer Experience Design Customer Experience Return on Investment Customers 40

CX Workout - Ideas Blog

OCTOBER 3, 2018

The Most Misunderstood Thing About Customer Experience Design from Joe Wheeler on Vimeo. Thank you so much for joining today’s webinar. My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. Joe is co-author of two books on the subject customer experience.

Customer Experience Design 40

Customer Experience Design Customer Experience Return on Investment Customers 40

CX Workout - Ideas Blog

OCTOBER 3, 2018

The Most Misunderstood Thing About Customer Experience Design from Joe Wheeler on Vimeo. Thank you so much for joining today’s webinar. My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. Joe is co-author of two books on the subject customer experience.

Customer Experience Design 40

Customer Experience Design Customer Experience Return on Investment Customers 40

Clarabridge

DECEMBER 15, 2016

But if you want to do proactive social customer service, there’s no real benefit to taking baby steps. Jump right in so you can start getting the all the benefits: Customer Satisfaction. Social is a fast, convenient way to communicate with customers, and to provide answers that help your whole customer community.

Customer Service 40

Customer Service Customer Care Social Media Call Center 40

Clarabridge

DECEMBER 15, 2016

But if you want to do proactive social customer service, there’s no real benefit to taking baby steps. Jump right in so you can start getting the all the benefits: Customer Satisfaction. Social is a fast, convenient way to communicate with customers, and to provide answers that help your whole customer community.

Customer Service 40

Customer Service Customer Care Social Media Call Center 40

Verint

OCTOBER 2, 2017

CRMXchange Roundtable Webinar. October 12; Webinar. Verint’s Kelly Koelliker, director, global solutions marketing, will present “Innovations and Trends in Customer Service” at 2 p.m. destination CRM.com Webinar. October 25; Webinar.

Analysis 30

Analysis Customer Service Contact Center Omni-Channel 30

BirdEye

OCTOBER 26, 2023

A typical customer journey starts with online search, reservation made via a website or call center, moving on to automated payment systems, followed by the guided move-in process. So they can either make a reservation directly on the website or the call center. Sign up for the webinar today!

Feedback 96

Feedback Customer Journeys Effort Score Call Center 96