Call Center Customer Service Representative Travel 
Magellan Solutions
JUNE 10, 2019
Call center services in the Philippines cater to different business needs. There are common services such as customer service, technical support, sales, and lead generation. Meanwhile, some services are more unusual than the others but might be the specific support that you need for your business.
Magellan Solutions
APRIL 3, 2017
Depending on who you ask, the idea of working at call centers can range from amazing to just okay. If you ask the millennials, also called the Gen Y population, you’ll find that majority of them have a positive perception about call center jobs. Opportunity for personal and career growth.
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Myra Golden
APRIL 10, 2017
George was a bright, energetic, proactive frontline customer service representative. At 2:30 I have a customer loyalty task force meeting. George jumped at the chance to get out of the call center and sit in on a meeting with managers and directors. I held monthly staff meetings with my call center. (I
CX Accelerator
APRIL 30, 2018
Leaders scratching their heads wondering how they can provide an “experience”, are turning to their Customer Service Representatives (CSRs) and counting on them to make it happen. After all, with long hours, demanding customers and complicated systems…how could things go wrong? ?? Then come talk to me.
ijgolding
MARCH 31, 2017
If you have been a follower of my writing for some time, you will know that I am no stranger to air travel! So when my friend and fellow CCXP (Certified Customer Experience Professional), Mike Bartlett sent me his own story comparing Delta and Virgin, I felt that others needed to read it too! I took their offer and hung up.
Comm100
APRIL 25, 2018
However, customers rarely frequent your business for exceptional customer experience. By the time they call the company hotline, they will already have expended a lot of effort and gotten frustrated. When customers initiate an interaction with a company, they become four times less loyal towards the company.
Service Untitled
JULY 3, 2012
What if I was traveling and either lost my ATM card or didn’t remember my PIN? Why not make call centers more customer friendly? It doesn’t work to decrease customer service representatives in lieu of pressing multiple numbers on our phones to just wind up in a complete circle.
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