Avaya

FEBRUARY 7, 2017

Here are five ways hospitality leaders and/or IT decision makers can begin building a successful digital strategy: Extend customer communications beyond the call center: Customer relationships are shaped across every business unit at every touch point, so why quarantine communications within the call center?

Hotels 40

Hotels Guest Experience Hospitality Strategy 40

Magellan Solutions

JUNE 10, 2021

Even to call center solutions for large hotels. We work with you to create the ultimate guest experiences. Our virtual receptionists are on call to support your dining services. Our team of trained receptionists takes care of the people who call your restaurant or catering business. Entertainment.

Hotels 52

Hotels Entertainment Hospitality Call Center Solutions 52

InMoment XI

SEPTEMBER 25, 2024

They turned to InMoment for a powerful NLP platform that could analyze and decode the jargon-filled language of professional sports. .” — Noah Krusell VP of Product Development, evolve24 Customer Experience Management VOZIQ offers a suite of Predictive Customer Retention and Customer Experience Management solutions for call centers.

Data 260

Data Social Media Net Promoter Score Analysis 260