Call Center Mobile Customer Service Video 
GetFeedback
MAY 9, 2018
This is a guest post by Alexa Lemzy, customer service manager of TextMagic. Excellent customer service is a cornerstone of most successful businesses. Today, customer service goes beyond the call center. 6 Ways to Provide Outstanding Mobile Customer Service.
Win the Customer
JUNE 5, 2017
Keep your mobile team highly engaged with ongoing virtual meetings. Free tools might work for a quick video chat, but lack the features to streamline communication among a large group. A thriving, mobile customer service team can only take the most powerful tools in their career arsenal so far. Meet virtually.
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Brad Cleveland Blog
APRIL 17, 2014
Mobile is often referred to as a “channel” in contact center circles… but it’s, of course, much more. Consider the sheer breadth of the mobile services many of us use daily: travel, banking, navigation, shopping, productivity, news, social, service and support, videos and photos, and communication, …
Brad Cleveland Blog
APRIL 17, 2014
Mobile is often referred to as a “channel” in contact center circles… but it’s, of course, much more. Consider the sheer breadth of the mobile services many of us use daily: travel, banking, navigation, shopping, productivity, news, social, service and support, videos and photos, and communication, …
Brad Cleveland Blog
FEBRUARY 16, 2016
The post Developing a Mobile Customer Access Strategy appeared first on Brad Cleveland.
Brad Cleveland Blog
AUGUST 2, 2016
The post Mobile Customer Support appeared first on Brad Cleveland.
Brad Cleveland Blog
JANUARY 26, 2016
The post Staffing for Mobile appeared first on Brad Cleveland.
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