.jpg)
How To Avoid Dead Airtime in your Contact Center
NobelBiz
FEBRUARY 14, 2023
Some examples of script tools that can help reduce dead air time in contact centers include: Interactive Voice Response (IVR) systems: IVRs allow customers to self-serve and resolve issues without needing agent intervention, reducing the time spent on each call. leading to a more efficient and effective call center operation.
52 
Let's personalize your content