NobelBiz

NOVEMBER 26, 2024

Why You Need to Ask This: Understanding which features are standard, such as IVR, call recording, analytics, and reporting, helps you avoid overpaying for the necessary tools. These features streamline operations and deliver superior customer experiences. What integrations are available?

Call Center 52

Call Center Multi-Channel Contact Center Analytics 52

Myra Golden

SEPTEMBER 7, 2016

I had to tell this story to my audience of McDonald’s managers and executives. Customer Service eLearning – 10 courses to improve the way your employees talk to customers over the phone and email. Telephone Call Flow Strategy – Free 9-point guide (also with videos) to improve your telephone customer experience.

Call Flow 56

Call Flow Video Training Interaction 56

Myra Golden

SEPTEMBER 7, 2016

I had to tell this story to my audience of McDonald’s managers and executives. Customer Service eLearning – 10 courses to improve the way your employees talk to customers over the phone and email at 20% off for the next 2 days (Code CUSTOMERLOVE). I’m a storyteller. The audience was stunned. Speechless.

Call Flow 40

Call Flow Video Training Interaction 40